Business Class PRI is an IP-enabled voice solution that allows your business to obtain a highly reliable and cost-effective voice service. It is delivered over our scalable fiber optic network and supports simultaneous voice calls using an industry standard primary rate interface T-1.

Business Class PRI utilizes the latest IP technology, which operates over our wholly-owned network. From a dedicated fiber connection, voice IP signals are converted into PRI protocol, enabling your business to use existing equipment and keep existing telephone numbers. Unlimited local calling is included with the service, and Caller ID (name and number) is also included at no additional charge.

When downtime is not an option, Time Warner Cable Business Class offers Network Security - a comprehensive suite of security services that includes firewall and virtual private network (VPN) capabilities. Based on security policies you define, our managed security platform ensures network integrity while preventing Internet-borne attacks.

Features:

• Managed firewall service provides network security customized uniquely for your network environment.
• Proactive firewall device monitoring and maintenance provides firmware updates, patches and bug fixes.
• VPN service enables secure exchange of sensitive information and sharing of resources between offices.
• Global event correlation and intelligence feeds deliver up-to-date information on significant potential threats and vulnerabilities via portal.
• Customer portal access to view firewall reports and status of service and trouble tickets. Submit configuration change requests.

Advanced Features: 

• Integrated gateway anti-virus, anti-spyware and intrusion prevention provide intelligent, real-time network security protection to the perimeter against dynamic threats and malicious code.
• Content filtering allows you to control the accessibility of specific websites, or categories of websites from your network.

We offer a flexible level of service which you can update as your usage needs change.

Features:

• Robust SLAs for availability, latency/repair and mean-time-to-repair (MTTR)
• End-to-end network monitoring to ensure reliable operations
• Performance monitoring tools streamline work efficiency
• Layer 2 transmission and performance advantages with Ethernet services
• Local, dedicated account management for a single point of contact
• Flexible pricing (flat rate or usage based)
• Dedicated customer support 24/7

Scalable Connectivity to Enhance Your Network

Give remote offices reliable access to information. By leveraging a state-of-the-art infrastructure that is independent from other telecom carriers we can quickly deliver high-performance, high-bandwidth solutions to support critical applications across multiple locations.

Increase Telecom Diversity Simply and Efficiently

Time Warner Cable's infrastructure simplifies implementation. We build and maintain our own state-of-the-art cable infrastructure and regional rings enabling agencies to communicate as a team and perform at the highest level possible.

We provide:

• Service Level Agreements (SLAs) for rapid response and restoration services
• Online provisioning management tool
• Ability to scale branch office bandwidth needs to support more users

Stay productive while working from home. Our remote access services and security applications are designed specifically for business teleworking. Which means you can send large data files easily and efficiently. And avoid reconnect slowdowns, transmission delays, or phone charges common with dial-up services.

Features:

• Speed for interactive communication
• Flexible billing options (direct or single-bill)
• Assigned Account Manager
• 24/7 Customer Support
• High-speed broadband access up to 7 x 1
• Cable router to support multiple devices