Access - Overview
The Oceanic Time Warner Business Class service currently is offered to businesses up to 15 Mbps X 2 Mbps standard rate of speed upstream. By offering additional upstream and downstream data rates (tiers), the tiered Access service enables Oceanic Time Warner Business Class to provide businesses with more choices for their level of high-speed Internet access.
Description
Oceanic Time Warner Business Class' tiered Access service is a multi-level broadband service that operates across a Hybrid Fiber Coax (HFC) network via a cable modem. Tiered Access service offers a variety of data rates for commercial businesses* to choose from, depending on their business needs. It enables a variety of upstream and downstream rates. Currently, service tiers include a minimum data rate of up to 3 Mbps x 384 Kbps and a maximum data rate up to 15 Mbps X 2 Mbps
Risks
Data rates are delivered in a "commercially reasonable effort" manner. Meaning the service is provided without guaranteed or assumed Quality of Service (QoS) features.
Due to the use of "commercially reasonable effort" tiers, users will receive a variety of actual data transmission rates. Contact your local OceanicTime Warner Cable Business Class provider for further information or support.
Tiers
The following tiers are targeted to businesses that fit the corresponding profiles:
- 3 Mbps X 384 Kbps - (Small offices) Offices up to 10 employees. Doctor or Dentist offices. Business with little upstream requirements, such as e-mailing large files.
- 5 Mbps x 512K or 7M X 768K (Small offices) - Offices up to 20 employees. Businesses with typical bandwidth needs in today's current business environment.
- 8M X 1 M (Mid-sized to Large office) - Offices up to 50 employees. Businesses with a need for greater upstream speed.
- 2M X 2M, 10M X 2M or 15M X 2M- Currently, these are the fastest tiers available for businesses with mid-sized offices and up to 100 employees who require greater upstream bandwidth.
How to determine what high-speed solution is the best for your business:
- How many employees do you currently have working out of your office?
- How many employees do you have working offsite?
- Are you hosting a Web server?
- Do you send large files via E-mail/FTP?
- Do you download audio, video, or large documents?
NOTE: Dedicated Access Solutions are available for higher bandwidth needs.
