Welcome Kit

Welcome! The Time Warner Cable Business Class Digital Welcome Kit contains helpful support documents, key contact information, and product descriptions.

Specifically, you can use this tool to:

1. Download Product Reference Guides in PDF format for easy reading and printing offline
2. Review the full suite of available TWCBC Products & Solutions
3. Access Customer Support online or offline via phone, E-mail or Web

1. Setup & Configuration

Get everything you need to setup and configure your account. 

• Access »
• Business Class Phone »
• Dial-up Access »
• E-mail Solutions »
• Managed Storage-Time Warner Cable SmartDrive »
• Personal Security » 
• Static IP »
• Web Hosting »

2. User Guides

• Business Class Phone
  • BCP User Guide » 
  • Online Account Detail » 
  • Understanding Your Invoice » 
• E-Mail and DNS Administrator Guide
• Managed Security Customer Portal
• Managed Storage - Time Warner Cable SmartDrive Administrator Guide
• Managed Storage - Time Warner Cable SmartDrive User Guide
• Web-based E-mail Interface Guide