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Internet Add-Ons

Domain Name Services

Time Warner Cable Business Class Domain Name Services (DNS) provides fast and complete domain name search and registration, enabling you to get your website up and running quickly.

 

For businesses hosting their own email or website, Time Warner Cable Business Class offers advanced DNS management. This plan includes Domain Parking, which enables multiple domain names to function as one. We also allow unlimited, hands-on updates of IP designations for complex Web/email/FTP configurations. With hourly updates of DNS records and round-the-clock customer support, you are assured of accurate, reliable domain name management.

 

 

Features

  • Domain options include .com, .biz, .info, .net, and .org.
  • Access full-featured registration services via a web-based domain name lookup utility.
  • Take advantage of DNS Self Management to create and maintain DNS records.

Advanced DNS management features

  • Domain name maintenance
  • Domain parking
  • Web-based interface for hands-on domain name/IP number maintenance
  • Email and DNS domain name-IP resolution

E-mail

Time Warner Cable Business Class delivers fast, secure, reliable e-mail access across the Time Warner Cable network. That means your e-mail connections aren’t subject to regular Internet traffic delays. With two levels of service, you choose the solution that best fits your business. Plus, you can rely on around-the-clock access to all your business communications from any Internet access location via webmail.

 

Features

  • Antivirus scanning at the server level
  • Carrier-class systems scaled to support millions of customers
  • Dedicated customer service and all-in-one billing
  • Available in blocks of 10 mailboxes
  • 10 GB capacity per account - additional storage for each mailbox optional
  • Enhanced webmail provides access to your e-mail via any web connection
  • Additional storage up to 100 GB/100 mailboxes per account is available

Tiers of service

  • Standard Non-Vanity E-mail - Includes a standard domain address, a block of 10 mailboxes with the option to purchase more, 10 GB capacity per account.
  • Vanity E-mail - Includes domain name services or your business’ domain name address, a block of 10 mailboxes with the option to purchase more, 10 GB capacity per account.


 

 

Managed Storage

With Time Warner Business Class Managed Storage, you can concentrate on your business instead of worrying about data storage or recovery. Our fully automated, network-based service provides encrypted data storage to protect against lost data from viruses, disk crashes, hardware theft, and user error.

 

 

Features

  • Automated, disk-to-disk online back-up delivers disaster recovery services for desktops and laptops
  • Automated data capture even over dial-up connections means no need for user input or intervention
  • Secure, user-initiated, on-demand restoration of individual files, folders, or entire disk volumes

 Adanced Features

Web Agent Control

  • Accessible via the web
  • Administrator has complete control of backup and recovery process
  • Features an easy-to-use GUI which allows customization of policies and schedules
  • Automates the data protection process

Managed Storage Server Agent

  • Installed on each server to be protected
  • Tracks block-level changes on each protected server
  • Compresses and encrypts block changes, then pushes it to the back-up manager

EVault Manager

  • Monitors backups
  • Installed on a white box server, connected to a RAID 5 disk
  • Processes, catalogs, indexes, and stores the encrypted changed blocks
  • Optimized for disk utilization, provides full restoration of data based on retention policy

Static IP

Time Warner Cable Business Class Static IP ensures your business maintains a consistent web presence. With a Static IP, your customers can always find you, regardless of outside designation changes. And you will have uninterrupted contact with clients and partners - all delivered over the reliable Time Warner Cable network.

 

 

Features
  • Permanent IP address designation
  • MD5 message authentication
  • Route authentication
  • Internet and email access control
  • Multiple Ethernet ports

 

  • Plug-and-Play Dynamic Host Configuration Protocol (DHCP) services
  • Virtual Private Network (VPN), including accelerated IPSec capabilities in some equipment
  • Integrated firewall
  • Network Address Translation (NAT)
  • Port Address Translation (PAT)

Web Hosting

Build and maintain a professional web presence with a cost-effective, upgradeable plan scaled to meet your needs. We will work directly with you to help you choose the features that best fit your Internet strategy - based on the amount of space your website requires, the traffic you expect, and your existing platform.

 

 

Features

  • Help desk support 2
  • Account setup within 24 hours
  • Easy Website Wizard
  • Unlimited site updating and revising
  • MS FrontPage compatibility
  • Security features
  • Access to site traffic data

Advanced E-commerce

  • Scaled per number of items you want to sell
  • Optional accounting links and credit card account setup

Tiers of service

  • Select - standard website
  • Professional - advanced website
  • Premier - larger, more sophisticated website
  • High Volume - high traffic/commerce website

Managed Security

When downtime is not an option, Time Warner Cable Business Class offers Network Security - a comprehensive suite of security services that includes firewall and virtual private network (VPN) capabilities, as well as options such as anti-virus, anti-spyware, content filtering, and intrusion prevention features.

 

Network Security offers a fully managed perimeter solution that includes management, configuration, implementation, 24/7 customer support and monitoring. Based on security policies you define, our managed security platform ensures network integrity while preventing Internet-borne attacks.

 

Features

  • Managed firewall service provides network security customized uniquely for your network environment.
  • Proactive firewall device monitoring and maintenance provides firmware updates, patches and bug fixes.
  • VPN service enables secure exchange of sensitive information and sharing of resources between offices.
  • Global event correlation and intelligence feeds deliver up-to-date information on significant potential threats and vulnerabilities via portal.
  • Customer portal access to view firewall reports and status of service and trouble tickets. Submit configuration change requests.

Advanced Features

  • Integrated gateway anti-virus, anti-spyware and intrusion prevention provide intelligent, real-time network security protection to the perimeter against dynamic threats and malicious code.
  • Content filtering allows you to control the accessibility of specific websites, or categories of websites from your network.

Personal Security Suite

Viruses and spyware pose serious threats to business security. If you employ teleworkers, that vulnerability is magnified. That’s why Time Warner Cable Business Class includes Personal Security Suite as a standard component of every Internet solution we offer. It provides personal firewall protection, pop-up blockers, and anti-spam tools for all your workstations.

 

Powered by Computer Associates® eTrust™ EZ Armor™, Personal Security Suite is dynamically updated, continually protecting your users whether they are working remotely or in the office.

 

Features

  • Personal firewall protection and privacy against intruders and hackers
  • Certified anti-virus protection
  • Enhanced defense against potentially destructive email attachments
  • Quick installation and easy to use