Customers like you, across Texas, are saying great things about Time Warner Cable Business Class!
"For efficient business operations, I count on our high-speed Internet that is always available for downloading sizeable manuals/graphics and to perform firmware upgrades. The icing on the cake is the local customer service team that is knowledgeable, available immediately and always ready to help and answer questions.
I am looking forward to adding Business Class Phone from TWC so I can get the same reliability and customer service as I have with my TWC Business Class high-speed Internet."
-Robert Turlington, Owner, Romax Company
Richardson, TX
“I was really amazed at the price value and the speed with Time Warner Business Class Internet Service over our exiting T-1 line. This service is smoking”.
-Tony Ballew, Manager, Southern Wood Flooring & Supply
Dallas, TX
"Ok, what did you do to the internet and how can I get it at my house. Out of curiosity, I went to a bandwidth speed test site and it said that the connection was faster than 99% of the entire globe. Not just the US, the GLOBE. Whatever you did, you did it well. Now if you can just get Firehouse running that fast….”
-John Wright, Flower Mound Fire Department
Flower Mound, TX
"I really appreciate all of your help with my internet woes. Internet has come in and saved the day! As you know in the real estate appraisal field, we are slaves to technology, especially email and the ability to move large amounts of data. You convinced me that cable internet was the answer to my problems and I am happy to report that you are correct!! Since switching to TWC, I have not experienced any "downtime" with my internet service.
I could not be more pleased with the service. I really appreciate the time and effort you took in getting me to try your product and to get me completely set up to my satisfaction. I am not one big on change, but this one was definitely for the better!! I would love to brag to your superiors on your behalf in regards to your service and the internet service!"
-Thomas Liebi, Owner/Proprietor, Patriot Appraisals
Garland, TX
"I want to commend the tech that was here last Friday 02/16/07 (Roy Metcalf #2046) for the great work he did. I was with SBC for 35 years and it is nice to see a tech that puts his customer’s needs first. He answered all of our questions and was very professional. His ability to install the service we requested in a timely manner was a breath of fresh air. This gentleman is an asset to your company and I am grateful for all he did. Please pass along my thanks to him for the great job he did."
-Dave Camp, Clearview Management
Dallas, TX
“We now have all three Time Warner Cable Business Class products: Digital Cable, High Speed Internet and now Business Class Phone service! After 25 years of having traditional phone service, switching to Business Class Phone has been a great decision. Installation for Business Class Phone was seamless! We rely on it for all business transactions because of its reliability. Our local Texas Business Class Sales professional made all the difference with Business Class Phone service.”
– Warren Roseberry, Owner – Tom’s Dive & Swim
Austin, Texas – www.tomsscuba.com – www.austinswim.com
Your Time Warner Cable Business Class sales and support group have been FANTASTIC from the beginning…we've had our account since April of 2002. Thank you for doing such a great job, answering the phone and responding so quickly and providing us just wonderful customer service!!!! We so appreciate you and your great attitude. Keep up the good work. You can't find this quality of customer service much anymore. Furthermore, it is just so nice that we can talk to folks in Austin who help us, instead of India, Philippines, etc. Your team deserves a huge pat on the back & a raise! We look forward to doing continued business with you all.
--Allison Kennell, Shelton Smith & Associates (Attorneys At Law), Wimberley, TX
Business Class Phone is the way to go! Easy to use and I saved money when I bundled phone with other Business Class products!
--Robert Sherman, Owner, Austin Home Theater, Austin, TX
Your customer service has been prompt and dependable. Installations have occurred promptly as scheduled. I have been extremely pleased with your service and the service Time Warner Cable Business Class provides.
--Lupe Sauceda, Technology Coordinator, Community Action, San Marcos, TX
You are to be commended for your diligence in convincing me that a comprehensive solution provided by Time Warner Cable Business Class would be superior to DSL and ISDN connections we were previously using to network our 18 remote offices. We have found that the increased bandwidth and reliability have improved the productivity of the staff at those locations. We look forward to migrating our current administration building and 4 other buildings to our new administration building and utilizing the fiber connection that Time Warner Cable has installed there.
--Robert Vignaud, Director of MIS, Housing Authority of the City of Austin, Austin, TX
Being a start up company, we needed to keep our cost as low as possible and Time Warner Cable Business Class kept our cost down without sacrificing service. The speeds are fast and the service is dependable. We are very pleased and can now focus on day-to-day activities more efficiently.
--Linda Carroll, President, Carroll County Classics, Smithville, TX
Our guests constantly tell us, “Oh good, you have cable from Time Warner Cable Business Class, now I can watch that football game I wanted to see.” When our business had Dish, we lost the signal when an airplane would fly over our house. Guests (customers) would knock on our door at all hours saying the TV won’t work, it says “acquiring signal”. It is such a relief not to go through that anymore.
-Becky Higgins, Bed and Breakfast Owner, Chuckwagon Inn, Fredericksburg, TX
With the installation of your service at all our locations, we now have surveillance of our car lots and offices 24/7. The speed you gave us is much faster and reliable that we experienced prior to this service. Time Warner Cable Business Class has increased our productivity and allowed our staff to become much more efficient.
--Kris Kanatzer, Office Manager, Harbison Auto Sales, Austin, TX
