Business Class PRI is an IP-enabled voice solution that allows your business to obtain a highly reliable and cost-effective voice service. It is delivered over our scalable fiber optic network and supports simultaneous voice calls using an industry standard primary rate interface T-1.

Business Class PRI utilizes the latest IP technology, which operates over our wholly-owned network. From a dedicated fiber connection, voice IP signals are converted into PRI protocol, enabling your business to use existing equipment and keep existing telephone numbers. Unlimited local calling is included with the service, and Caller ID (name and number) is also included at no additional charge.

We offer a flexible level of service which you can update as your usage needs change.

Features:

• Robust SLAs for availability, latency/repair and mean-time-to-repair (MTTR)
• End-to-end network monitoring to ensure reliable operations
• Performance monitoring tools streamline work efficiency
• Layer 2 transmission and performance advantages with Ethernet services
• Local, dedicated account management for a single point of contact
• Flexible pricing (flat rate or usage based)
• Dedicated customer support 24/7

With the Digital cable package, your business will have access to hundreds of digital programming channels plus more than 45 channels of commercial-free, CD-quality music.

Additional features available:

• HD Services
• Premium Channels
• Sports packages

Hotel Solutions To find your local channel listings, please visit http://www.timewarnercable.com/customerservice/clu/clu.ashx

When downtime is not an option, Time Warner Cable Business Class offers Network Security - a comprehensive suite of security services that includes firewall and virtual private network (VPN) capabilities. Based on security policies you define, our managed security platform ensures network integrity while preventing Internet-borne attacks.

Features:

• Managed firewall service provides network security customized uniquely for your network environment.
• Proactive firewall device monitoring and maintenance provides firmware updates, patches and bug fixes.
• VPN service enables secure exchange of sensitive information and sharing of resources between offices.
• Global event correlation and intelligence feeds deliver up-to-date information on significant potential threats and vulnerabilities via portal.
• Customer portal access to view firewall reports and status of service and trouble tickets.
• Submit configuration change requests.

Advanced Features:

• Integrated gateway anti-virus, anti-spyware and intrusion prevention provide intelligent, real-time network security protection to the perimeter against dynamic threats and malicious code.
• Content filtering allows you to control the accessibility of specific websites, or categories of websites from your network.