Customer Testimonials
At Time Warner Cable Business Class, we value the relationships we build with our clients. Our local team works every day to provide the support needed so our clients can focus on their businesses. Here is feedback from some of our customers.
- "As office manager, I was spending several hours each month, searching through my phone bill to validate the charges. Many months I would find extra charges for things I never used and did not order. Now, with Time Warner Cable Business Class Phone, I have a consistent rate and am saving approximately $150-$200 every month."
Michelle Coates
Office Manager - Fox Cities Eye Clinic/Eyewear Specialists
- “Since converting our Menominee, Michigan, location from AT&T to Time Warner Cable Business Class, we have received superior service. During the installation process, a Business Class representative from our own community came out to explain every detail, and to answer all of our questions. When questions arise we can easily reach someone local and have our questions promptly answered. We have saved thousands this year in telephone and Internet services."
Joe Callow
General Manage - Bay Cities Radio
- "When I learned that Business Class Phone was being provided, I called your office to get the service installed immediately. Your pricing is very competitive and helps my business save money each month! The one, low monthly rate make it much easier to budget since I know there will be no surprises when I open my phone bill."
Ray De Roch
Sales Representative - Custom Business Systems
- “It has been almost three months since my company made the switch from our DSL service to Time Warner Cable. We continue to wonder how we ever got along without the increased speed cable provides for our internet needs! As my company continues to expand nationally, and our Internet traffic increases, it is good to know Time Warner will have options to address future internet needs.”
Sharon Barchacky
President/CEO - Medical Transcription Services, Inc.
- "By using Business Class service, we are able to conduct business communications efficiently and effectively every day without worrying about an outage. I’ve enjoyed your service since July 2005 and look forward to a long and prosperous partnership.”
Steve Skaleski
Owner- Skaleski Moving & Storage
- “I recently took care of changing our small company’s Internet service to Time Warner Cable Business class. This also involved moving our Web site to Time Warner and getting our domain name released from a previous provider. The help I received from Time Warner all though this process was outstanding. To top it off – upon switching to TWC Business we are actually saving money as well!!”
Ray DeRoche
Custom Business Systems
- “Since we installed your cable broadband service, we have been very happy with the speed and efficiency to access the Internet. When we have questions, we know we can count on your local and 24/7 customer support. Your customer service team is very professional and sets Time Warner Cable Business Class apart from the competition."
Kurt Treml, President
Tremltech, LLC d/b/a Advent Computers
- “Before we switched over to your service we were on DSL. While we were on DSL we experienced some issues such as outages, inconsistencies and slow speeds. Your Business class Road Runner service has freed us up from having to worry about any of these issues. Also, your service is allowing us to better serve our clients.”
Lane Petras
Technical Specialist - Visonex
- “Had Road Runner, trying to cut costs so wanted to change to DSL (SBC). Spend 10-12 hours on the phone with SBC trying to get service setup. After setup had tons of errors, I expected better service but did not receive it, so I can back to TWCBC because of the service and reliability.”
Cindy
Rucon Construction
- “Thank you for helping us replace the outdated Wide Area Network that had been in place in the Neenah Joint School District for over a decade. Thank you for helping the Neenah Joint School District keep costs under control while supplying reliable connectivity for our students and staff.”
Doug Forslund
Technology Consultant - Neenah Joint School District
- “Your dedicated fiber hosts both our back office network and Internet access for media and guests. It’s one solution for multiple business needs. In addition, your Managed Security service ensures secure connectivity for our guests. Over the years, Time Warner Cable Business class has been instrumental in helping the Packers organization improve our visitors’ experiences, as well as assisting with our business activities - all at a great value.”
Wayne Wichlacz
IT Director - Green Bay Packers
- “Time Warner has provided us with high value connections between multiple locations with your competitive rates and the scalability of your Dedicated Access service. I would like to specifically mention how responsive Time Warne has been when we make the decisions to build a new facility, and we need a commitment for services to be available by the target opening date.”
Doug Shew
VP Information Systems - Affinity Health Systems
- “We needed a bigger pipe, so we went to Time Warner Cable Business Class. I like how fast they can upgrade my service and allow me to test a new speed.”
Jason Graham
IT Manager - Orthodontic Specialists of Green Bay, Inc.
- “We were sold on the Time Warner solution which offered a network design that minimizes any potential network downtime. Time Warner Business Class has provided WFRV with a reliable solution for accessing this information which is critical when you are in the business of delivering information to viewers across the region.”
Dale Mitchel
Director of Operations and Marketing - WFRV-TV
- “The 5Mbps/5Mbps Dedicated Fiber Internet solution that Time Warner Cable Business class provided us with was the answer we were looking for. In addition to the bandwidth the outstanding 24/7 technical support has been beneficial for our business.”
Jerry Sparkman
IT Manager - Go WirelesS
- “Speed has made networking transmission much greater. I have a dedicated line between my two offices. TWCBC allowed me to play around with bandwidth to test different levels to determine which was best for my business.”
Dr. Edward Lin
Orthodontic Specialists of Green Bay
- “Time Warner has provided us with high value connections between multiple locations with your competitive rates and the scalability of your Dedicated Access service. I would like to specifically mention how responsive Time Warne has been when we make the decisions to build a new facility, and we need a commitment for services to be available by the target opening date.”
Doug Shew
VP Information Systems - Affinity Health Systems
- “We needed a bigger pipe, so we went to Time Warner Cable Business Class. I like how fast they can upgrade my service and allow me to test a new speed.”
Jason
IT Manager - Orthodontic Specialists of Green Bay, Inc.
- “By using Business Class service, we are able to conduct business communications efficiently and effectively every day without worrying about an outage. I’ve enjoyed your service since July 2005 and look forward to a long and prosperous partnership.”
Steve Skaleski
Owner - Skaleski Moving & Storage
Chris Severson
Owner/Vice President of Sales & marketing - Strike Team Technologies
- “The 5Mbps/5Mbps Dedicated Fiber Internet solution that Time Warner Cable Business class provided us with was the answer we were looking for. In addition to the bandwidth the outstanding 24/7 technical support has been beneficial for our business.”
Jerry Sparkman
IT Manager - Go Wireless
Ray DeRoche
Custom Business Systems
Dr. Edward Lin
Orthodontic Specialists of Green Bay
- “I just wanted to take a quick minute to commend you and the staff for all the time, help and patience you have given to me while getting me and my business up and running. You have now given me the ability to work from home and office; allowing me to comfortable forget where I am in doing my work.”
Matt Gage
Owner - Commercial Cleaning Concepts
- "I also appreciate working with your local team and know I can count on them for world-class support. Your installation crew was very knowledgeable and worked with me to meet my business’ specific requirements. I am very pleased with the service I have received from Time Warner Cable Business Class. On a scale of 1 to 10, you and your team rate a 10!"
Michelle Coates
Office Manager - Fox Cities Eye Clinic/Eyewear Specialists
- “Your dedicated fiber hosts both our back office network and Internet access for media and guests. It’s one solution for multiple business needs. In addition, your Managed Security service ensures secure connectivity for our guests. Over the years, Time Warner Cable Business class has been instrumental in helping the Packers organization improve our visitors’ experiences, as well as assisting with our business activities - all at a great value.”
Wayne Wichlacz
IT Director - Green Bay Packers
- “Thank you very much for the extra effort to ensure Bay Industries critical new installation met our extremely tight deadline. I am very impressed with Time Warner Cable Business class quality customer service. You went above and beyond my expectations. With your vast portfolio of products and services, I look forward to expanding our business relationship in the near future.”
Greg Hirte
IS Manager - Bay Industries, Inc.
- “The main advantage is security. Dedicated connectivity ensures solid and secure lines. With the Internet we were the victim of high traffic times and Internet outages.”
Dr. Tom Tolly
Radiology Associates of the Fox Valley
- “By having all of our rooms installed with Ethernet and Wireless, we have an advantage over our competition. Our guests prefer to visit us because we understand their needs as a guest. The Country Inn & Suites would like to express thanks and gratitude for all of Time Warner Cable Business Class support, service and excellence.”
Sid Sawicky
Country Inn & Suites
- “We have had cable TV service with Time Warner Cable Business Class since 2000. Your service helps us maintain our clientele, as well as expand to new customers. We have several customers that come in to watch a special game that is on cable TV because they do not have it at home. They know they can count on Tanners Grill & Bar for relaxation and fun.”
Bruce Hawly
Tanners Grill & Bar