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FAQs
View the FAQs for:
Access
DNS
E-mail
SmartDrive
Static IP
Personal Security Suite
Web Hosting
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Access
Access: General
(6 entries)
Can I upgrade if I need more bandwidth?
Who can I contact for additional support?
Is there a difference between Oceanic Time Warner Business Class' cable Internet access and DSL?
Can other cable modem users see the data I send and receive?
What is Access?
Minimum System Requirements
Access: Installation
(2 entries)
I have more than one computer. Will Time Warner Cable Business Class network them for me?
Do I have to have a second phone line installed to use Time Warner Cable Business Class?
Access: Servicability
(2 entries)
Can I watch television while I'm using Time Warner Cable Business Class internet access?
Do I have to have cable TV to have Time Warner Cable Business Class service?
DNS
DNS: Working with DNS Records
(1 entry)
How to: Request a PTR Record (or Reverse DNS Pointer)
DNS: Server Addresses
(1 entry)
What are the DNS server addresses for Hawaii?
E-mail
E-mail: Mail Server Settings
(1 entry)
What are the mail server settings?
Email: Online Access – Web-based E-mail
(1 entry)
How do I access my e-mail account via the web?
Email: Account Setup and Administration
(7 entries)
How do I access accounts via Lookup?
How do I modify accounts?
How do I list accounts?
How do I delete accounts?
How do I create e-mail accounts?
How do I configure e-mail?
Where is the E-Mail Admin website located?
E-mail: General
(7 entries)
How many e-mail accounts do I get?
What are vanity and non-vanity e-mail addresses?
What is the limit on my mailbox size/storage?
What is the expiration limit for mail?
How do I login to my e-mail account?
What is eTrust EZ Armor?
What are my account limits for e-mailing?
Email: Client Configuration
(7 entries)
How do I configure an email account in Windows 2003?
How do I configure the Netscape MAC-SMTP Authentication?
How do I configure Outlook Express WIN-SMTP Authentication?
How do I configure the Windows Outlook Express?
How do I configure an email account in Windows 2002?
How do I configure Netscape mail 6.2 WIN-SMTP Authentication?
How do I configure the Outlook Express MAC-SMTP Authentication?
Email: Using Web-based E-mail
(9 entries)
How do I login to my Webmail account ?
How do I compose a message?
How do I retrieve messages?
How do I reply to a message?
How do I create contacts?
How do I move messages?
How do I forward a message?
How do I delete a message?
How do I create folders?
SmartDrive
SmartDrive: General
(2 entries)
What is SmartDrive?
What is the SmartDrive website URL?
Static IP
Static IP: Router IP Addresses
(1 entry)
How are the IP addresses on my router configured?
Static IP: Attaching Device to the Router
(1 entry)
Can I attach devices to my commercial router?
Static IP: General
(2 entries)
What is the difference between a Static IP and a Dynamic IP?
How do I know if I need a Static IP or a Dynamic IP?
Personal Security Suite
Personal Security Suite: General
(16 entries)
Is Time Warner Cable Business Class secure?
What does Internet Security SuiteTM include?
What if I cancel my Time Warner Cable Business Class Service?
What if I have questions about using Internet Security SuiteTM?
What makes CA's Internet Security SuiteTM different from other products out there?
What is recommended for online security on a home computer?
What is Spyware?
How does my computer get infected with Spyware?
What are the key features of Internet Security SuiteTM Pest Patrol Anti-Spyware?
What is a Virus?
How do anti-virus solutions work?
How does a Firewall Work?
What damage can viruses cause?
How much damage can a Hacker cause?
Who is Computer Associates (CA)?
Why don’t I receive any new virus updates on my Personal Security Suite?
Personal Security Suite: Installation
(6 entries)
What are the system requirements my PC must have to run eTrust EZ Armor?
After I fill out the registration form online for the eTrust EZ Armor, what happens next?
Can I use the 'License Key' in my confirmation email to install eTrust EZ Armor on all the PC's in my household?
What if I already have other Firewall, Anti-Virus, or Anti-Spyware software installed on my PC?
The eTrust EZ Armor registration page requires my Time Warner Cable Business Class email address. I do not remember my Time Warner Cable Business Class email address. What do I do?
How do I download my free Personal Security Suite software?
Web Hosting
Hosting: General
(3 entries)
How do I transfer my Domain Name to Time Warner Business Class?
How do I build a website?
Do I get any web space included with my Business Class account?
Hosting: CGI Library
(6 entries)
How do I implement and use htdig?
How do I generate Email forms?
How do I create a Guestbook for my website?
How do I create a WWWBoard script?
How do I implement Live Chat on my website?
How do I access Page Counters?
Hosting: Connectivity
(1 entry)
How do I handle connectivity problems?
Hosting: Easy Website Wizard
(3 entries)
How do I launch the Easy Website Wizard web site creator?
What should I do if Easy Website Wizard does not launch when I click on the link?
Getting Started: What is my first step?
Hosting: Microsoft FrontPage
(3 entries)
Where can I find information about using Microsoft FrontPage?
How do I log into a server through FrontPage?
Where can I find information on Server-side questions with FrontPage?
Hosting: FTP
(3 entries)
How do I get started with FTP?
How do I set up Anonymous FTP Access?
How do I set FTP permissions?
Hosting: Multimedia
(2 entries)
How do I add MIDI audio files?
How do I create a TrueSpeech WAV file?
Hosting: Network Tool
(1 entry)
How do I find an available Domain Name?
Hosting: Policies
(1 entry)
What are your Restoration Policies?
Hosting: Web Authoring
(21 entries)
How can I control access to Web Directories?
Where can I find information on ASP/ADO coding practices?
How do I perform an ASP upload?
How do I implement custom CGI scripts?
Where can I find information about Microsoft FrontPage?
Where can I find information about Graphics on the Internet?
Where can I find information about HTML page layout?
How do I use Image Maps?
Where can I find information on .htaccess Modifications?
How do I create a Guestbook script?
How do I create a WWWBoard script?
How do I create MIDI Audio files?
Where can I find information on Server Side Includes?
How do I create a TrueSpeech WAV file?
How do I add Live Chat to my website?
How do I create a Random link generator on my website?
How do I access page counters?
Where can I get information about Inetnet Technology and Adobe byteserving?
Where can I find information about Javascripting?
How do I log into a server through Frontpage?
Where can I find information on Server-side questions in FrontPage?
Hosting: Unix
(8 entries)
Additional Resources
Which directories are important?
How do I name my homepage?
How do I set up a SSL Secure Server?
What should I do if I cannot access my site?
How do I use the RealSystem G2?
How do I use the Search Engine?
How do I access my Control Panel?
Hosting: Windows
(4 entries)
How do I use a Database Data Source Name?
What are the directories in my hosting account?
What is a Trojan Horse?
How do I access my Control Panel?
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