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Phone Add-Ons

Toll Free Service

Toll Free Service helps your customers reach you. A comprehensive suite of features allows you to customize your toll free number’s service parameters. For example, you can program Toll Free Service to route incoming calls to specified locations or groups according to where calls originate, or the date and time calls are received. Allocate calls to different locations or groups on a percentage basis. You can even choose to accept or block incoming toll free calls from certain area codes or exchanges.

 

Our call management capabilities can increase your productivity by routing, distributing or blocking incoming calls in a way that best suits the needs and schedules of your company. Our local, dedicated support is available whenever you need it


Features


• Customizable options - Comprehensive range of originating and terminating features can be tailored for your business.
• New or ported numbers - Option to request a new toll free number or port existing ones.
• Convenient billing - Receive just one invoice for all of your Time Warner Cable Business Class services.
• Customer support - Local, dedicated customer support representatives available 24/7.

Voicemail

Reliable, anytime access to your business voicemail messages is essential. We offer a complete package of features to ensure you can retrieve your messages efficiently, without complex set-up requirements.


Features


• Save a voicemail message
• Forward a voicemail message
• Retrieve an accidentally erased message
• Forward a voicemail message with a personal comment
• Mark a voicemail message as new
• Skip forward through the voicemail