TWC Corporate: Uniting Us All

The following mission and values statements, created by a group of executives from all parts of Time Warner, including Time Warner Cable Chairman and CEO Glenn Britt, define the principles that help to guide our behavior on a daily basis. Most importantly, they highlight our commitment to operating with the best interests of our constituents — customers, colleagues and the communities we serve — at heart.


Our Mission

 

Time Warner Cable is committed to making itself the company people choose for in-home entertainment, communications and information, because we deliver superior customer care and quality products that create the best possible customer experience.


Our Values

 

Creativity.
We thrive on initiative and originality — encouraging risk-taking and divergent voices.

 

Customer Focus.
We value each of our customers — putting their needs and interests at the center of everything we do.

 

Agility.
We move quickly — embracing change and seizing new opportunities.

 

Teamwork.
We treat each other with respect — creating value by working together within and across our businesses.

 

Integrity.
We rigorously uphold editorial independence and artistic expression — earning the trust of our readers, viewers, listeners, members and subscribers.

 

Diversity.
We attract and develop the world's best talent — seeking to include the broadest range of people and perspectives.

 

Responsibility.
We work to improve our communities — taking pride in serving the public interest as well as the interest of our shareholders.